Privacy Policy

At Clarity Recruitment, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our recruitment agency services (referred to as the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us when you engage with our Services, such as your name, contact details (including email address, postal address, and phone number), resume or curriculum vitae (CV), employment history, educational background, references, background checks and other relevant information necessary for recruitment purposes.

1.2. Sensitive Information: In some cases, we may need to collect sensitive personal information, such as information related to your race or ethnic origin, disabilities, or criminal records. We will only collect such information when it is necessary and permitted by applicable laws.

1.3. Additional Information: We may also collect additional information related to your engagement with our Services, such as feedback, interview notes, references, background checks, assessment results and necessary data to assess an individual’s suitability for employment, such as data on key skills, knowledge, traits, drivers, and cultural factors specific to the role. 

Information We Do NOT Collect

We will never ask you for your Social Insurance Number, bank account information, or any other banking-related data. Our company does not require nor accept any form of payment from candidates. 

How We Use Your Information

2.1. Recruitment Services: We use the information we collect to provide recruitment and placement services to our clients. This includes evaluating your qualifications, skills, and experience to match you with potential employment opportunities. 

2.2. Communication: We may use your information to communicate with you regarding potential job opportunities, interview arrangements, feedback, and updates related to your application or employment status. We NEVER reach out to candidates via WhatsApp. If you receive a message from somebody claiming to work for Clarity, please report the account immediately. Your safety and privacy are our top priorities. Learn more about our recruiter outreach practices here.

2.3. Candidate Evaluation and Assessment: We may use your information to assess and evaluate your qualifications, skills, and suitability for specific job positions. This may include conducting interviews, reference checks, and background screenings as permitted by applicable laws.

2.4. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to protect our rights, privacy, safety, or property, or that of our clients, candidates, or the public.

Information Sharing and Disclosure

3.1. Clients: We may share your information with our clients or prospective employers for recruitment purposes. This includes sharing your resume or CV, qualifications, and other relevant information necessary for evaluating your suitability for job positions. We will obtain consent from the candidate before disclosing their personal information to a client. 

3.2. Third Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our Services. These service providers may include, but are not limited to, background check providers and assessment platforms. These service providers may have access to your information only to the extent necessary to perform their services and are obligated to protect your information and use it for specified purposes. We will only disclose personal information to third-party service providers that have agreed to comply with our privacy policies and applicable privacy laws.

3.3. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our clients, candidates, or the public.

3.4 Individuals have the right to review the personal information that we have collected. We will respond to such requests within a reasonable time frame and will correct any inaccuracies found. A request for your information may be made to [email protected].

Data Security

4.1 We employ reasonable technical and organizational measures to protect the security of your personal information and ensure it is not accessed, disclosed, altered, or destroyed unlawfully. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

5.1. Access and Correction: You have the right to access and correct your personal information held by us. If you believe that any information we hold about you is inaccurate, incomplete, or outdated, please contact us to request corrections.

5.2. Withdrawal of Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time. However, this may limit our ability to provide you with our Services or fulfill our obligations under any existing agreements.

5.3. Retention: We will retain personal information collected during the recruitment process for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. We will take reasonable steps to ensure that personal information is protected against loss, theft, unauthorized access, disclosure, copying, use or modification. This includes using physical, organizational and technological safeguards to protect personal information.

5.4 We are committed to complying with all applicable privacy laws, including PIPEDA. If individuals have any concerns about our collection, use, or disclosure of their personal information, they can email us at [email protected] and our team will investigate and respond to their concerns in accordance with our complaints handling procedures.

Cookie / Tracking Technology

6.1 The site uses cookie and tracking technology. Cookie and tracking technologies are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Changes to the Privacy Policy

Our recruitment firm takes the protection of personal information seriously and is committed to complying with PIPEDA. We will continue to review and update our privacy policies and practices to ensure that they remain current and reflect changes in applicable privacy laws and industry standards.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us by phone at 416-306-6491 or via email at [email protected].

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Thanks for visiting Clarity!
We never contact new candidates via Facebook, WhatsApp or SMS and will never ask for personal information over text. Learn more about recruitment scams here.