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Raised by a marathon swimmer, professional soccer player, and mechanical engineer father, Jimmy was heavily influenced by performance, discipline, and problem-solving.
He was on the engineering track, but kept feeling pulled toward roles that involved people and big-picture thinking. “There was this part of my brain that was always analytical,” he explains, “but I also had this leadership seed trying to grow.” After unknowingly dabbling in a pyramid scheme then spending time in a recruitment agency, Jimmy landed roles that helped him blend his interests. Now, he’s continually bringing systems thinking and performance measurement into HR.
Traditionally, HR has been viewed as administrative and reactive, or what Jimmy calls a “classical procurement” function. But his perspective is radically different.
“We need to operate similarly to how a product or engineering team would operate.”
At PolicyMe and previous companies like The Score, Top Hat, and CareerBuilder, Jimmy has made it his mission to treat HR like a high-performance function. He understands the impact of moving from gut-driven decisions to insight-driven systems, and uses people analytics to shape everything from headcount planning to recruiter bandwidth.
Jimmy defines people analytics as:
“A deeply data-driven, goal-focused method of studying people, processes, functions, and challenges at work so we can elevate them to achieve business success.”
It’s not about vanity metrics. It’s about uncovering the real blockers to scale: inefficiencies in hiring funnels, misaligned capacity, and missed opportunities in employee experience (EX).
Take this example from The Score:
The result? Clear headcount planning, a solidified business case for more recruiters, and a direct link between HR decisions and company growth.
“It’s a lot easier to justify headcount when you can say, ‘Joe has no more time for another req. Here’s the model.'”
A major theme throughout the episode is culture, not as a fluffy afterthought, but as a tangible business driver.
Jimmy credits The Score’s culture-first approach, led by the Levy family and his HR mentor Sally Farrell, as a huge part of the company’s unicorn trajectory.
“Their challenge wasn’t building culture, it was scaling it. And they prioritized it from the top.”
That meant founders who acted like family, leaders without ego, and HR professionals empowered to build infrastructure, not just enforce policy.
Even at PolicyMe today, Jimmy sees a “good culture of documentation, systems, collaboration” and leadership that welcomes the kind of data-driven clarity he brings.
Jimmy challenges the common founder mindset of only hiring “superstars.”
He uses a brilliant sports analogy from the 2004 NBA Finals: the star-studded Lakers (Shaq, Kobe, Malone) were swept by the underdog Pistons… The Pistons built their team differently. They built their team based on competency in the role they played in the game, with players like Ben Wallace and Chauncey Billups. The Pistons built their team around complementary skill sets and cohesion.
“You want to hire based off of competency and gaps. Not ego. Not just trophies.”
Understanding what your team needs and how to solve for that with targeted hiring is far more powerful than collecting keyword-optimized resumes.
So how do you know if your people function is working? Start with a maturity model:
Is your data siloed in spreadsheets, or embedded in decision-making?
Is recruiting ad hoc, or part of a clear, repeatable system?
Are you measuring time to fill? Source of hire? Cost per hire? Capacity modelling?
Then go further:
Forecast salaries and headcount
Track employee experience indicators
Partner tightly with Finance and Ops
In other words, run HR like a business line.
Before signing off, Joe asked Jimmy a key question: does it matter where the people function reports (CEO vs. CFO vs. COO)?:
“The most important factor is alignment at the C-suite level. You need a unified vision. One that values the people function as a lever for growth.”
Ultimately, what matters is not the reporting structure, but the mindset. If the leadership team understands how HR drives business outcomes, and if HR can tell that story clearly, then it becomes a competitive advantage.
Want to keep learning from Jimmy?
Follow him on LinkedIn and stay tuned to PolicyMe’s journey as they continue to scale.
And subscribe to The Next Moves podcast for more deep dives with leaders who are redefining how companies grow.
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